For patients at LewisGale Hospital Montgomery
We want your visit to LewisGale Hospital Montgomery to be as smooth and comfortable as possible. Learn more about the services and amenities available to patients.
Resources for your health and comfort
At LewisGale Hospital Montgomery, we believe outstanding healthcare is built on a foundation of compassion and understanding. We work hard to not only address your physical needs, but also give you the support you need to feel comfortable throughout your time with us.
Our patient resources and services
We are proud that LewisGale Hospital Montgomery is able to offer you and your family a range of services throughout your time in our care.
Our patient amenities
A hospital stay can be a difficult time for you and your family. We work to make it as pleasant as possible by providing you with a range of services, including:
- Assistive devices for those with sensory-impairments
- Comfortable accommodations with cable television and bedside telephones
- Counseling and chaplain services, pastoral care and a nondenominational chapel
- Dietician consultations, to help you find foods to promote healing and good health
- Gourmet food service, including made-to-order room service dining
- Free parking, for your convenience
- Gift shop with an assortment of cards, snacks, gifts and flowers
- Interpreters for many languages, including sign language
- Postal mail, printouts of email messages and flowers delivered to patient rooms
- Wi-Fi access
Additional patient policies and services
Because of our commitment to your health and comfort throughout your time with us, we have a certain practices in place to keep you and your loved ones safe and at ease.
We are a smoke-free facility
There is no smoking permitted within hospital premises at any time. We enforce this policy to keep our staff and patients healthy. There are designated locations for smoking outside the hospital.
We are committed to your safety
We understand how important feeling secure is to being comfortable. Our security services are there to keep you, your visitors and staff are safe, and also to ensure that your belongings and valuables are safe as well.
Our visiting hours
Visitors are often an important part to a strong recovery. We allow visitors between the hours of 2:00pm to 8:30pm daily. However, there are quiet hours from 2:00pm to 4:00pm and 10:00pm - 6:00am to encourage healing and rest.
Preparing to return home
When your doctor decides you’re ready to leave the hospital, you’ll receive a discharge order with instructions for follow-up care, such as medication, dietary requirements or recommendations and your next scheduled appointment with your doctor. You’ll also stop by the hospital cashier to settle your account. Then, you’ll be escorted by a hospital representative to your waiting transportation. You may want to arrange with a family member or friend to take you home.
Talk directly to a nurse, any time
Consult-A-Nurse is a free service that provides you with physician referrals and health information 24/7. Our RNs and referral specialists can help you find a doctor, answer your healthcare questions and register for classes and events.
More resources for our patients
Our goal is to provide you with quick and easy access to all the information you need to stay healthy and connected with your healthcare professionals.
Patient financial resources
We want to make it as easy as possible for you to access the information you need regarding payment and health insurance policies. We provide in-depth resources regarding our accepted health insurance plans, as well as a payment estimator.
Behavioral health toolkit
There is no shame or fear in needing mental health care, and we make it easier than ever to find providers and programs near you, learn more about behavioral health and how to get support if you or a loved one is in need.
MyHealthONE allows you to manage all parts of your healthcare easily and securely
- View health records — lab results, physician notes, imaging reports and more
- View your post-visit summary
- Schedule a follow-up appointment
- Share your health records with a physician or caregiver
- And more
Download the MyHealthOne app on the App Store® or Google Play