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For patients at LewisGale Hospital Montgomery

We want your visit to LewisGale Hospital Montgomery to be as smooth and comfortable as possible. Learn more about the services and amenities available to patients.

Our patient resources and services

We are proud that LewisGale Hospital Montgomery is able to offer you and your family a range of services throughout your time in our care.

Our patient amenities

A hospital stay can be a difficult time for you and your family. We work to make it as pleasant as possible by providing you with a range of services, including:

  • Assistive devices for those with sensory-impairments
  • Comfortable accommodations with cable television and bedside telephones
  • Counseling and chaplain services, pastoral care and a nondenominational chapel
  • Dietician consultations, to help you find foods to promote healing and good health
  • Gourmet food service, including made-to-order room service dining
  • Free parking, for your convenience
  • Gift shop with an assortment of cards, snacks, gifts and flowers
  • Interpreters for many languages, including sign language
  • Postal mail, printouts of email messages and flowers delivered to patient rooms
  • Wi-Fi access

Additional patient policies and services

Because of our commitment to your health and comfort throughout your time with us, we have a certain practices in place to keep you and your loved ones safe and at ease.

We are a smoke-free facility

There is no smoking permitted within hospital premises at any time. We enforce this policy to keep our staff and patients healthy. There are designated locations for smoking outside the hospital.

We are committed to your safety

We understand how important feeling secure is to being comfortable. Our security services are there to keep you, your visitors and staff are safe, and also to ensure that your belongings and valuables are safe as well.

Our visiting hours

Visitors are often an important part to a strong recovery. We allow visitors between the hours of 2:00pm to 8:30pm daily. However, there are quiet hours from 2:00pm to 4:00pm and 10:00pm - 6:00am to encourage healing and rest.


Preparing to return home

When your doctor decides you’re ready to leave the hospital, you’ll receive a discharge order with instructions for follow-up care, such as medication, dietary requirements or recommendations and your next scheduled appointment with your doctor. You’ll also stop by the hospital cashier to settle your account. Then, you’ll be escorted by a hospital representative to your waiting transportation. You may want to arrange with a family member or friend to take you home.

Nurse at a desk and answering a phone call

Talk directly to a nurse, any time

 

 Consult-A-Nurse is a free service that provides you with physician referrals and health information 24/7. Our RNs and referral specialists can help you find a doctor, answer your healthcare questions and register for classes and events.

More resources for our patients

Our goal is to provide you with quick and easy access to all the information you need to stay healthy and connected with your healthcare professionals.

Patient financial resources

We want to make it as easy as possible for you to access the information you need regarding payment and health insurance policies. We provide in-depth resources regarding our accepted health insurance plans, as well as a payment estimator.

Learn more about our patient financial resources 

Behavioral health toolkit

There is no shame or fear in needing mental health care, and we make it easier than ever to find providers and programs near you, learn more about behavioral health and how to get support if you or a loved one is in need.

Access our behavioral health toolkit 
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Stay up-to-date and informed
We provide regular text message updates about your upcoming appointments, scheduling changes and other information regarding your visit.
Stay on schedule
We know how busy life can be, so we make sure you have the ability to fill out paperwork and answer provider questions ahead of time.
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Financial information for patients
We offer access to resources to help you understand the billing process and make process and make payments easily with our patient resource page.
Image depicting the MyHealthONE application and the different features that are available within the app.
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MyHealthONE allows you to manage all parts of your healthcare easily and securely

  • View health records — lab results, physician notes, imaging reports and more
  • View your post-visit summary
  • Schedule a follow-up appointment
  • Share your health records with a physician or caregiver
  • And more
Create an account 
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Download the MyHealthOne app on the App Store® or Google Play

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