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Patient resources

When you are a patient in one of our hospitals, we want you to have as much information as possible. View our patient resource center for information about financial resources, nursing access, SMS text updates and preregistration.

Insurance and billing

At HCA Virginia, we are committed to providing you with the best available healthcare along with convenient and reliable billing services. In order to provide easy and reliable billing services, you may inquire about your bill and/or pay your bill online.

Information and resources to guide you

Empowering patients is our plan of care.

Affordable Care Act

Learn more about what the Affordable Care Act means for you and opportunities for healthcare. Find out how you can sign up and avoid paying a penalty.

Affordable Care Act


Behavioral health toolkit

Get background, tips and tools, and resources to help individuals, organizations, and communities learn more about mental health issues. Visit our toolkit to learn more about the actions you can take.

Behavioral health toolkit


Consult-A-Nurse®

Get free access to a nurse 24/7, seven days a week. They can help you make an appointment, find a doctor and answer your healthcare questions.

Consult-A-Nurse®


Guest wifi

Download our MyHealthOne app to access your patient portal and manage your care.

Guest wifi


Medical records

Fill out our form to request that a copy of your medical records be mailed or faxed.

Medical records

Patient financial resources

We have provided important financial and billing information and to assist with obtaining pricing estimates for our most frequently scheduled hospital services. Make more informed healthcare choices and have a better understanding of your potential financial obligations.

Patient financial resources


Patient rights and responsibilities

When you are a patient with us, you have certain rights and responsibilities you should know about. We cover a variety of topics to keep you informed.

Patient rights and responsibilities


Patient SMS updates

Get real-time text message updates of your loved ones during their surgery.

Patient SMS updates


Preparing for your visit

Find out what you need to know before you come see us. Whether it's an outpatient appointment, surgery or hospital stay, we want you to empowered with information before undergoing any services so you feel at home.

Preparing for your visit


Preregister for an appointment

For certain types of appointments, you can preregister in advance of your appointment. This can save you time and effort.

Preregister for an appointment