When you are a patient in one of our hospitals, we want you to have as much information as possible. View our patient resource center for information about financial resources, nursing access, SMS text updates and preregistration.
Information, guidance and resources for our patients
Because patient care is our most important job, HCA Virginia is committed to creating an environment that is safe and comfortable for our patients and visitors while we treat you like family. Our unique programs and services are designed to make your experience at our hospitals exceptional. Whenever you show up to see us, we show up for you in every way.
Insurance and billing
At HCA Virginia, we are committed to providing you with the best available healthcare along with convenient and reliable billing services. In order to provide easy and reliable billing services, you may inquire about your bill and/or pay your bill online.
Information and resources to guide you
Empowering patients is our plan of care.
Behavioral health toolkit
Get background, tips and tools, and resources to help individuals, organizations, and communities learn more about mental health issues. Visit our toolkit to learn more about the actions you can take.
Get free access to a nurse 24/7, seven days a week. They can help you make an appointment, find a doctor and answer your healthcare questions.
Download our MyHealthOne app to access your patient portal and manage your care.
Fill out our form to request that a copy of your medical records be mailed or faxed.Medical records
Patient financial resources
We have provided important financial and billing information and to assist with obtaining pricing estimates for our most frequently scheduled hospital services. Make more informed healthcare choices and have a better understanding of your potential financial obligations.
Patient rights and responsibilities
When you are a patient with us, you have certain rights and responsibilities you should know about. We cover a variety of topics to keep you informed.
Patient SMS updates
Get real-time text message updates of your loved ones during their surgery.
Preparing for your visit
Find out what you need to know before you come see us. Whether it's an outpatient appointment, surgery or hospital stay, we want you to empowered with information before undergoing any services so you feel at home.
Register for an appointment
For certain types of appointments, you can preregister in advance of your appointment. This can save you time and effort.