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For patients at Henrico Doctors' Hospital

We've compiled some important tips to help make your stay as comfortable as possible at Henrico Doctors' Hospital. Know before you go.

Convenient access to healthcare

Creating a network that gives you convenient access to comprehensive healthcare services is what continues to drive us. That's why we have specialized wings for cardiac care, cancer care, women's care and kidney transplants. Additionally, we have an on-site pharmacy, gift shop, dedicated waiting areas and free valet parking for families.

Hospital services and amenities

No matter which campus of ours you visit, at Henrico Doctors' Hospital, we want you to feel at home. This starts with knowing what services and amenities we offer.

Care designed to fit your needs

We are a 340-bed community hospital located in Richmond's West End. Your health is our top priority, and we continually strive to provide the highest levels of care to you and your loved ones. We proudly offer a host of hospital amenities, including:

  • Chaplain services
  • Free valet parking available Monday through Friday from 8:00am to 5:00pm
  • On-site pharmacy and gift shop

Want to pay your bill online? We offer convenient online bill payment options that are there to accommodate you, no matter you life situation.

Additionally, we provide the following medical services:

  • 24/7 adult and pediatric emergency room (ER), with dedicated FastTrack ER for less serious illness or injury
  • Advanced cardiac care through our dedicated cardiology wing, The Heart Center
  • Intensive care services
  • Leading edge oncology facility, The Sarah Cannon Cancer Institute
  • Level II trauma center
  • Primary Stroke Center, certified by The Joint Commission
  • Regionally-recognized kidney transplant services at our in-house Virginia Transplant Center
  • Robotic, laparoscopic and minimally-invasive surgeries
  • Women's health services consolidated into one convenient location, The Women’s Hospital

Talk directly to a nurse, any time

Consult-A-Nurse is a free service that provides you with physician referrals and health information 24/7.

Our RNs and referral specialists can help you find a doctor, answer your healthcare questions and register for classes and events.

More resources for our patients

Our goal is to provide you with quick and easy access to all the information you need to stay healthy and connected with your healthcare professionals.

Patient financial resources

We want to make it as easy as possible for you to access the information you need regarding payment and health insurance policies. We provide in-depth resources regarding our accepted health insurance plans, as well as a payment estimator.

Learn more about our patient financial resources 

Behavioral health toolkit

There is no shame or fear in needing mental health care. We make it easier than ever to find providers and programs near you, learn more about behavioral health and how to get support if you or a loved one is in need.

Access our behavioral health toolkit 

Healthy Living

Read our blogs to learn about preventive care and ways you can lead a healthier lifestyle.

Types of weight loss surgery: Which is right for you? 

September 28, 2023
If you're considering weight loss surgery, you may wonder which type of bariatric surgery would be best for you. This article discusses the four most common bariatric surgical procedures and how to know if you're a good candidate for them.

Fast Five Q&A with breast care navigator Adrianne Alexander 

September 27, 2023
Johnston-Willis Hospital
Breast care navigator, Adrianne Alexander, answers five questions to help you understand how nurse navigators help patients.

MyHealthONE allows you to manage all parts of your healthcare easily and securely

  • View health records — lab results, physician notes, imaging reports and more
  • View your post-visit summary
  • Schedule a follow-up appointment
  • Share your health records with a physician or caregiver
  • And more
Create an account 

Download the MyHealthOne app on the App Store® or Google Play