For visitors at Spotsylvania Regional Medical Center
View Spotsylvania Regional Medical Center's visitor page and find useful information and amenities for your time at our facility.
Information for our visitors
For your convenience we have included some helpful information for your visit.
Visiting hours at our hospital
We maintain open visiting hours, however, there are some situations when overnight visitors are not permitted, so please check with your nurse. Note that public hospital entrances are locked between 9:00pm to 5:30am. Guests should postpone their visit if they have an infection or illness such as a cold or the flu, as the health of our patients depends on it. We appreciate your cooperation in this matter. These departments have their own unique visitor schedule.
Behavioral health visitation
Visiting hours are 6:30pm to 8:30pm. All visitors will be asked to sign in with the nursing staff. For the safety of our patients, visitors and staff, purses, bags and pockets will be searched. Access for visitors under the age of 18 should be coordinated through our nursing or case management staff prior to arrival.
Critical care visitation
Visitors aged 12 years old and older are invited to visit at any time but are encouraged to visit between 9:00am to 6:00pm, or 9:00pm to 6:00am. Visiting hours are subject to change based on a patient's medical condition, and each patient is limited to two visitors at a time. For infection control purposes, food, drink or plants are not allowed in patients' rooms.
Neonatal intensive care unit visitation (NICU) visitation
Visitors are limited to the child's parents and those designated by the parents (limited to three visitors at a bedside at any time). All visitors must be accompanied by the mother or child's paternal designee.
Labor and delivery visitation
Three people are allowed in the room for support during labor and post-delivery, assuming the mother is well and does not require advanced medical attention. Cesarean section procedures will be restricted to one support person.
Immediate family may visit at any time and siblings may visit if they are free of signs and symptoms of infection. Visiting hours for others are at the discretion of the child's parent or guardian. One parent may stay overnight with their child.
Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.
Lobby waiting areas
There are specially designed lounge waiting areas for guests throughout the hospital, including the main lobby and specific locations within our patient care units. Check with a member of the staff to find the nearest lobby area.
A variety of hot entrees, sandwiches, salads, desserts, snacks and beverages are available in the Spotsy Café. The Spotsy Café is open during the following hours, but hours and services are subject to change:
- Weekdays from 7:30am to 9:00am, 11:00am to 2:00pm, and 4:30pm to 6:30pm
- Weekends from 11:00am to 2:00pm
We also have two vending locations where light snacks and refreshments can be found. Vending is located in the emergency room lobby and on the west end of the main corridor opposite the chapel. If you need assistance locating a vending area, please ask a staff member.
Agora coffee and gifts
Agora Coffee & Gifts is a satellite of the independent local coffee shop, Agora Downtown and serves a delicious variety of baked goods, sandwiches, espresso drinks, tea drinks and more. The gift shop sells convenience items, gifts, flowers, balloons and handmade products by local artists.
Monday through Friday: 6:30am — 8:00pm
Saturday: 8:00am — 2:00pm
Visit Agora Downtown Coffee Shop.
Follow Agora Coffe & Gifts on Instagram.
An automatic teller machine (ATM) is available outside the Spotsy Café on the first floor.
Free valet parking is available Monday through Friday for patients and guests from 8:00am to 4:30pm at the main entrance of the hospital.
Mail and flowers
Volunteers deliver mail and flowers to patient rooms for those listed in the patient directory. Mail delivered to the hospital after you are discharged will be returned to the sender.
Patients may receive a copy of the Free Lance-Star by calling the front desk at extension 4144 prior to 7:00pm the prior evening. Newspapers are also available for purchase in the gift shop.
The services of a notary public may be obtained Monday through Friday 8:00am to 4:30pm. Call 0 for assistance.
We are a nonsmoking campus inside the buildings and in parking areas.
The services of a chaplain are available to patients and their families upon request or referral. Area clergy of various denominations and faiths assist the hospital chaplain in providing emotional and spiritual support during a time of illness or crisis. The nursing staff will be glad to contact the chaplain or any other member of the clergy you may wish to see. The chapel, located on the first floor by the west entrance of the hospital, is nonsectarian and open to patients and guests for meditation 24 hours a day.
Privacy and social media
While participating in social media activities at our hospital, please remember to respect the privacy of the people surrounding you including other patients, their family and friends, and employees. Nurses, doctors or other staff members are not allowed to accept Facebook “friend” requests from you. Our policy prohibits providers from posting pictures of patients or being “tagged” in a picture of a patient on a social media site. Please be mindful of your healthcare providers' privacy, professional boundaries and confidentiality. They have been instructed to remove any tags from pictures on social media sites that patients have posted. Our patients and their family/friends appreciate you respecting their privacy by not posting their pictures or discussing their experiences at our hospital on any social media sites. Thank you for helping protect the privacy and confidentiality of our patients and employees.
For the hearing impaired
Sign language and oral interpreters, TTYs, and other auxiliary aids and services are available free of charge to people who are deaf or hard of hearing. For assistance, please contact any personnel or the information office at (540) 498-4655 (voice/TTY) to speak with an administrative coordinator.
For those who speak limited English
As a free service, arrangements may be made for a live, video or phone interpreter to assist with the communication needs for a patient or family member who speaks limited English. Please inform one of our staff members so that we can assist you.