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Emergency care

Emergency care is the treatment of emergent medical conditions. It is generally performed in an emergency room, but can also refer to treatment in an ambulance. In addition to life-threatening conditions, emergency medicine physicians may treat patients with injuries or infections.

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Emergency services in Roanoke Valley, Virginia

We're here to bring you fast emergency care when you need it most.

When you're faced with an emergency injury or illness, you need quick and effective care from a team of skilled medical professionals. At LewisGale Medical Center, our emergency room doctors and nurses are trained to provide treatment whenever you need it.

Do you know your stroke risk?

Strokes are one of the most time-sensitive medical issues you can have. Use our free online tool to determine your stroke risk factors and what to do about it.

Strokes are one of the most time-sensitive medical issues you can have. Use our free online tool to determine your stroke risk factors and what to do about it.

Reasons to go to the ER

Along with heart attack and stroke, our highly trained emergency specialists are available 24/7 to treat injuries and conditions such as:

  • Animal bites
  • Dangerous insect bites
  • Major trauma or head injuries
  • Open fractures
  • Respiratory distress
  • Severe abdominal pain
  • Uncontrolled bleeding

Our emergency services

From lacerations and broken bones to life-threatening cardiac events, our emergency room doctors are ready to give you the treatment you need.

Our 24/7 emergency department

When you come to us for emergency care, you have access to an array of medical professionals. This includes dedicated emergency physicians, cardiologists, neurologists and neuroscientists. These specialists are experts in quickly diagnosing and treating a variety of emergencies, from traumatic injuries to life-threatening conditions like strokes or heart attacks.

Our facility is designated by The American College of Cardiology as an accredited Chest Pain Center. This is because of our special experience, resources and technology for treating chest pain.

If you or a loved one is experiencing a medical emergency, call 911 immediately.


FastTrack ER

As an added service for treating emergencies that are not life threatening, we are pleased to offer FastTrack ER, an extension of our main emergency room. FastTrack ER is designed to care for anyone two years old and older with medical conditions that require treatment within 24 hours, but are not life-threatening.

Our FastTrack ER is open from 11:00am to 11:00pm, seven days a week. If the FastTrack ER is closed, you will be assisted through the main emergency room.


Advanced emergency technology

As part of our commitment to patient-focused care, we were the first hospital system in Southwest Virginia to use a new real-time, cloud-based communication network and mobile app that connects our hospital with emergency medical services (EMS) in the field.

This system enables emergency room physicians to diagnose a life-threatening event — such as a stroke, heart attack, shock or sepsis — before you even arrive at the hospital. It also enables us to activate the appropriate healthcare team to begin administering immediate, lifesaving care as soon as you arrive.

Information to know ahead of time

We want you to be as prepared as possible in the event of an emergency. So we provide you with information regarding directions to the hospital and what you need to bring.

Getting to our emergency room

Our emergency room is located on the right side of the hospital. You may park in the main parking lot outside of the emergency room. We also offer free valet during daytime hours.

Once you arrive inside the hospital, you may check-in at the kiosk, and one of our staff members will guide you to your next steps. Please bring an ID and your insurance card.


The Healthy Living Blog

Read our blogs to learn about preventive care and ways you can lead a healthier lifestyle.

Care during an emergency 

July 01, 2022
In a medical emergency, EMS providers and hospitals work in tandem to provide life-saving care to patients.

Care during an emergency 

July 01, 2022
In a medical emergency, EMS providers and hospitals work in tandem to provide life-saving care to patients.

When to go to the ER: 15 symptoms 

June 01, 2022
We’ve gathered 15 symptoms that are definitely ER worthy and how you can tell. This list of symptoms is not complete, but does cover the most common questions people have when deciding whether to visit an emergency room.

How to know if it's the flu or COVID-19 

October 18, 2021
The signs and symptoms for COVID-19 and flu are very similar, the only way to confirm which you have is to get tested.