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Mental health and wellness

Mental health is just as important as physical health, encompassing a person's emotional, psychological and social well-being. With the right diagnosis, many disorders and conditions can be treated.

Behavioral health specialists in Salem, Virginia

We care for you – body and mind.

At LewisGale Medical Center in Virginia's Roanoke Valley, we recognize that mental and emotional health are integral to overall wellness. If you are seeking mental health treatment, we offer inpatient and outpatient programs in a safe, secure environment that fosters healing and recovery.

Mental health conditions we treat

Our experienced therapists treat a wide array of behavioral health conditions, including:

  • Anxiety
  • Assaultive behavior
  • Depression
  • Drug and/or alcohol abuse
  • Eating disorders
  • Emotional issues
  • Feelings of self-harm or suicide
  • Illogical thoughts
  • Memory impairment
  • Severe disorientation
  • Traumatic experiences
  • Unusual/bizarre behavior

Our mental health services

Our clinic is staffed by qualified mental health professionals who are experienced in providing compassionate treatment and support.

Features of our program

Our years of experience and dedication are unmatched in Southwest Virginia, offering you unparalleled attention to your emotional needs. We use evidence-based practices to provide engaging treatments and foster positive outcomes through the following:

  • Community connections Our facilities support and provide meeting sites for recovery-based groups, such as Alcoholics Anonymous (AA), Narcotics Anonymous (NA) and other community programs. In addition, we work with regional Community Service Boards (CSBs) to address local needs.
  • Helpful programs and services — We provide individualized care to patients 13 years and older. Following a face-to-face assessment, we develop a treatment plan that prioritizes:
    • Collaboration with outpatient treatment opportunities
    • Crisis stabilization
    • Family education and support
    • Follow-up care
    • Individual empowerment
    • Safety
  • Safe and secure environments — Safety is the guiding factor in every decision we make, from program development and selection of providers to access for visitors and room design. Our skilled security staff is on-site and trained in nonviolent crisis intervention tactics.

Inpatient mental health care

Inpatient care focuses on acute emotional health stressors and symptoms that cannot be safely and adequately managed on an outpatient basis. If you are admitted to our inpatient program, you will receive 24/7 treatment from specialists that will monitor and manage any potentially life-threatening withdrawal symptoms or circumstances. This includes any risk of self-harm.

We use an interdisciplinary team approach to treat adolescents from ages 13 to 17, as well as adult patients from ages 18 and older. Our average estimated length of stay is five to seven days, as our primary focus is to promote wellness and recovery through the development of individualized coping strategies. Here is what you can expect from the program:

  • Assistance with developing productive coping skills and methods for processing emotions.
  • Consultations with clinical services staff who obtain psychosocial and clinical information, while collaborating with family and outpatient providers to arrange a discharge plan.
  • Daily group therapy offered by recreation therapists, social workers, activities therapists, nurses and techs who share valuable wellness information.
  • Daily routine of wellness activities, including personal hygiene, meals, groups, activities, medication, and discharge planning.
  • Meetings with a psychiatrist or provider who will manage medications, progress, and discharge readiness.

Additionally, our inpatient programs offer several unique accommodations:

  • Double occupancy rooms
  • Multiple group rooms and lounges
  • Main dining room and full-service cafeteria
  • Gymnasium

To allow for proper continuation of care, you can often be transitioned from inpatient to outpatient treatment. Following discharge from one of our inpatient programs, we connect you with aftercare providers to establish a follow-up appointment within seven days of discharge. If you do not have an established controlled substance provider, certain prescriptions might not be prescribed while you are an inpatient.

Outpatient mental health care

Outpatient care allows you to receive the structured, specialized care you need, while also letting you continue regular aspects of your daily life. With outpatient treatment, you receive care at our facility during the day and return to your home at night.

Our mental health clinic offers two different outpatient care programs: partial hospitalization and intensive outpatient.

Partial hospitalization program (PHP)

Also called a day-treatment program, PHP is an effective alternative for adolescents and adults to address mental health and substance abuse issues. During the program, you return home every evening, which gives you opportunities to practice new skills and test your functional abilities in your own environment.

If you're participating in our day-treatment program, you stay at the hospital from 9:00am to 3:00pm, Monday through Friday. While at the hospital, you interact with staff and other group members and learn new life skills. Typically, treatment averages seven to ten sessions.

Intensive outpatient program (IOP)

IOP is an after-hours program that is beneficial in the even your condition does not require detoxification. The program meets three days a week for three hours per day, with an average treatment lasting 18 sessions. Treatment involves skill development aimed at helping you function effectively at home, on the job and in life.

Graduates of our IOP are also welcome to attend our recovery group, known as aftercare. This group offers the benefit of more time enrolled in a program to receive active treatment while recovering from substance addiction.

For more information please call (540) 772-6420.

Legal notice

When people could endanger themselves or others but are not willing to consent to a voluntary admission, a legal process may be initiated to determine if an individual needs a temporary detention order (TDO) to admit them for additional clinical assessments.

The TDO process is conducted by emergency services staff who screen the individual and request that a magistrate issue the TDO to “temporarily detain” the individual until a hearing can be held to determine appropriate actions, up to and including a commitment.

Remember, this is a legal process established by the laws of each state. Although hearings are held at our facilities and we’re required by law to take certain steps, the process itself is out of our control since it is a legal process governed by the state.

We’re here to assist in finding safe and effective programs and services for each individual in need of mental health services.

Visiting a loved one at our clinic

We want you to feel prepared for your visit, so we've included information about our hours, as well as general visitation guidelines.

Location and visiting hours

In order to facilitate a nurturing environment of recovery, we have specified particular visitation times, depending on age. We offer the following visiting hours:

  • Adolescent visiting hours — Tuesday and Thursday from 6:30pm to 8:00pm, as well as Saturday and Sunday from 12:30pm to 2:00pm
  • Adult visiting hours —Monday, Wednesday, Friday, Saturday and Sunday from 6:00pm to 7:30pm

Check-in process

Visitation is allowed when clinically appropriate. During peak seasons of high transmission, in-person visitation may be limited. Alternative means of visitation are also available.

For in-person visitation, please check in at the front desk as soon as you arrive. Before entering the facility, you will be asked to place your belongings in a locker and undergo a metal detector test.

Please be sure to bring a valid ID and know the room number and doctor's name of whomever you are visiting. We also ask that you do not bring food, drinks or any tobacco products to the facility. Any item you bring for your loved one needs to be approved by our staff.

Please keep in mind that all visitors must be on the visitors list. No more than three visitors are allowed at a time.

To learn more about our behavioral health services, or to learn about our Direct Admission process for First Responders, please call (540) 772-2801. For more information about our Direct Admission process, please call (844) 216-5105.