For visitors at Reston Hospital Center
Visit Reston Hospital Center's visitors' page, a good resource for our facility's amenities, including parking, lodging and area restaurants.
Visiting our hospital
At Reston Hospital Center, we want our visitors and guest to feel welcomed and comfortable. Our visitor resource hub has all the information you need about our exceptional staff and outstanding programs, services, procedures and facilities right at your fingertips.
Information for our visitors
We provide information designed to answer our visitors' most frequently asked questions.
All visitors must continue to wear a mask at this time. We ask that individuals with respiratory symptoms or other risk factors for COVID, such as exposure, refrain from visiting.
Patients without COVID, including those in the emergency room, are limited to two visitors at a time between 8:00am to 8:00pm.
Patients with COVID-19 are limited to one visitor at a time from 8:00am to 8:00pm.
Patients are limited to one visitor if the patient is staying overnight with us in the following departments/areas:
- Neonatal (Neonatal Intensive Care Unit or NICU)
- Labor and delivery (laboring mothers)
- Postpartum care
- End of life care
Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.
Critical care restrictions
Critical care units include the intensive care unit (ICU), progressive care unit (PCU) and intermediate care unit (IMC).
No unaccompanied visitors 16 years old or younger are permitted in the ICU. The ICU does not allow rooming-in overnight. Please do not bring live flowers, plants or animals into the ICU. Refrain from eating or drinking in the ICU patient rooms. There is a dedicated family waiting room for families to eat in. Occasionally, we may ask visitors to step out of the ICU and into the waiting areas during shift changes, while we perform procedures or tests, or respond to a crisis situation with a patient.
Neonatal intensive care unit (NICU)
NICU visitors are limited to the parents or to the mother and her support person. We highly encourage limiting visitation during the shift change from 6:30am to 8:30am and 6:30pm to 8:00pm to ensure the safety of the report given between nurses.
Labor and delivery
Only one visitor at a time is allowed.
You'll find several convenient, complimentary parking options for hospital patients and visitors and for appointments with your physician, radiology, lab services or outpatient surgery, including two on-campus garages:
- Parking garage A:Located across from the west wing entrance. Garage A provides convenient access to inpatient hospital care, including our maternity services.
- Parking garage B:Located across from the Pavilion I and II entrances. Garage B provides convenient access to medical office buildings, including Pavilion I and II, 1800, 1830 and 1860.
Emergency department parking
Parking is available across from the emergency department entrance.
Free valet parking
Hospital patients can get free valet parking, available at the Pavillion II entrance. (It is $6 unless you receive a stamp at one of the information desks.)
As a visitor, your comfort is one of our top priorities. You'll find many resources to ease your stay or to help friends and loved ones while they're hospitalized, including:
Counseling and chaplain services
Our hospital offers you access to pastoral care. Guests can visit our nondenominational meditation and prayer room 24/7.
Delivery and business services
You can send patients postal mail, flowers and gifts that will be delivered right to their room. We also offer wireless (Wi-Fi) internet access throughout the hospital and ATM banking services.
Our cafeteria offers delicious and nutritious meals that accommodate a variety of dietary restrictions. Our cafeteria is best accessed from outside using the main entrance, nearest parking garage A.
Lentine's Coffee Shop is best accessed from outside using the Pavillion II entrance, which is closest to parking garage B. The hospital also offers vending areas near our emergency department.
Located in the hospital's west wing lobby on the first floor, our hospital gift shop sells cards, balloons, flowers, personal care items, baby products, snacks, magazines, seasonal items and other gifts. The west wing entrance is directly across from parking garage A.
All of our facility locations are tobacco-free to support a healthy environment for patients, visitors and employees.
Translation and interpretation services
We offer translation services for many languages, including sign language. Assistive devices are also available for sensory-impaired persons.
We provide comfortable waiting areas for visitors and special locations for families of patients in surgery, critical care and emergency.
Out-of-town visitor resources
For family members of patients traveling from out of town or internationally, we offer the following resources to help alleviate any additional stresses or concerns during your visit. You can also read our visitors guide where you can find more information.
Visitors flying into Reston should land at Dulles International Airport. From the airport and around town, you have the option of Reston Taxi, as well as app-based services such as Uber and Lyft. If you'd like to take public transportation, you can plan your Metrorail trip online.
Many nearby hotels offer discounts to our patients and visitors.
- Westin Reston Heights — book a room by calling the hotel at (703) 391-9000 and mentioning “Reston Hospital Center” to receive a discounted rate.
- Hyatt Regency Reston — book a discounted room online or call the hotel at (703) 709-1234 and mention “Reston Hospital Center” to receive a discounted rate.